Clients do not view us as a sales team, ready to sell them the first thing which broadly fits their needs. We are a team of advisors who you will learn to trust and will develop lifelong relationships with.
Knowing about you and understanding what you do and what you expect is part of the initial process we go through with every client. It is vital that we feel we know exactly what you are trying to achieve and that we match any advice to help maximise the best possible outcome for you.
We have been working with clients now for many years, seen their personal situations change and develop and been there at significant points in their life. Many of these relationships are now passing onto client siblings as the family continue their journey with us.
A lifelong relationship with Riverpark is something we strive to achieve with all of our clients. Deep levels of trust and a high degree of understanding ensure that when that crucial piece of advice is sought we are there for you and ready to help. We like our clients and they like us.
That in itself sounds a very strange statement but it hopefully helps to explain the way we approach our client relationships. It should be a mutually rewarding relationship and one which both enjoy. Life throws too many other challenges at us all and we believe working with us should be a pleasure for our clients which in turn makes it enjoyable for our team.
The longer the relationship the stronger it becomes and the more everyone gains from it.